Shipping Information
A Small, Family-Run Business
We’re a small, family-run company—Dr. Dave and a team of three. Unlike large multinational retailers, we focus on personal, consistent service.
Every order is processed and shipped by the same person, ensuring attention to detail and quality care.
If you have any questions, please email admin@wedgemouthpiece.com—Eli will be happy to help.
- Orders are processed most days of the week
- Free shipping on orders over $100 (most destinations)
- Orders under $100: $20 flat rate shipping
🇨🇦 Shipping & Taxes – Canada
- Free tracked and insured shipping on all mouthpieces within Canada
- Shipped via Canada Post with tracking and insurance
- Applicable provincial and federal taxes are applied at checkout
- Shipping for CarolBrass trumpets is listed on individual product pages
🇺🇸 Shipping & Taxes – United States
- Free tracked and insured shipping to the U.S.
Tariffs:
As of August 2025, new tariffs apply to many Canadian goods entering the U.S. However, Wedge mouthpieces are CUSMA compliant, so no tariffs apply to our products.
- Shipping for CarolBrass trumpets is listed on individual product pages
- CarolBrass instruments are subject to tariffs (manufactured in Taiwan)
🌍 International Shipping (EU, UK, AUS, NZ, JAP, KOR)
- Free tracked and insured shipping via International Tracked Packet to eligible countries
Delivery Times:
International delivery times vary widely due to customs processing:
- Some orders clear in under a week
- Others may take up to 4 weeks in customs
- Total delivery time can be 6–8 weeks
Once your package leaves Canada, tracking may not update until it clears customs in your country.
Import Taxes & Fees:
- The EU (and currently the UK) may charge VAT (up to ~20%)
- All import taxes, duties, and fees are the customer’s responsibility
- Please check with your local postal or customs authority for details
Important:
We cannot reduce declared values for customs, as this would violate Canadian regulations.
🌐 Other International Destinations
Shipping options vary by country.
Please email admin@wedgemouthpiece.com, and Eli will provide available shipping methods and pricing—especially for larger orders.